Operational Data Analyst and Knowledge Manager

About the role

The Operational Data Analyst and Knowledge Manager operates at the critical intersection of operational aerial intelligence, digital capability development, and executive decision support. Serving within a multi-echelon Command Operations Center environment, this role bridges frontline operational intelligence requirements with modern data architecture, business intelligence, and collaborative platforms across classified enclaves.

The primary focus of this position is architecting and executing end-to-end data pipelines, predictive and operational data modeling, interactive dashboard engineering (Power BI, Army Vantage), and comprehensive SharePoint / Knowledge Management (KM) administration. Additionally, the candidate aligns operational mission requirements with technical capability delivery, converting complex operational workflows, policy mandates, and stakeholder priorities into production-ready user stories, automated workflows, and high-impact executive visual analytics.

Major Duties and Responsibilities

1. Data Analytics, Data Modeling, and Dashboard Engineering

• Enterprise Dashboard Delivery: Serve as the principal designer and developer of an interactive, real-time operational readiness, asset utilization, and executive performance dashboards utilizing, but not limited to, Microsoft Power BI and Army Vantage.
• Data Modeling and Pipeline Development: Ingest, clean, merge, and transform disparate structured and unstructured data feeds (e.g., flight hours, sensor readiness, maintenance tracking, operational sorties, collection registries, personnel rosters, and task management data) into robust relational and star-schema data models.
• Advanced Querying and Calculations: Develop advanced DAX measures, calculated columns, complex Power Query (M) transformations, and SQL queries to automate recurrent aggregations, anomaly detection, and trending metrics.
• Predictive and Operational Analytics: Formulate analytical models to identify mission trends, forecast asset availability, assess sensor performance, and highlight operational bottlenecks or capability gaps for leadership.

2. Knowledge Management and SharePoint Administration

• Portal Architecture: Design, configure, structure, and administer G3 AISR SharePoint Online / SharePoint Server sites, document libraries, site pages, and lists across unclassified/classified enclaves.
• Automated Workflow Orchestration: Implement automated business processes, task routing, and request approval workflows using Microsoft Power Automate and custom SharePoint workflows to minimize manual friction in command operations.
• Taxonomy and Information Architecture: Establish and govern metadata tagging schemas, content types, and granular role-based access control (RBAC) permissions to guarantee secure, audit-ready, and discoverable storage of operational assets, SOPs, running estimates, and historical mission archives.
• Knowledge Transfer & Governance: Champion digital modernization initiatives and knowledge continuity by mentoring staff on KM best practices, standard operating procedures, and standardized reporting mechanisms.

3. Requirements Analysis and Agile Capability Delivery

• Lifecycle Traceability: Establish and maintain comprehensive requirements traceability matrices from initial request through sprint planning, refinement, user acceptance testing (UAT), security deployment, and operational closure using Jira, Azure DevOps, or Confluence.
• Visual Tracking & Sprint Management: Maintain sprint boards, velocity metrics, release roadmaps, and stakeholder status trackers to synchronize efforts between operational mission units and technical delivery teams.

4. Executive Decision Support and Operational AISR Synchronization

• Executive Decision Support: Synthesize complex airworthiness metrics, theater intelligence collection priorities, operational sortie rates, and maintenance data into concise, strategic visual summaries and briefings.
• Operational Coordination: Synchronize operational data across Army Service Component Commands (ASCCs), Military Intelligence Brigades-Theater (MIB-T), collection managers, and Processing, Exploitation, and Dissemination (PED) nodes.

Required Skills:

• Oral and written communication skills with senior military staff leaders and experience with creating senior level briefings, information papers and executive summaries.
• Translate government mission needs and stakeholder objectives into clear user stories, functional requirements, technical requirements, and acceptance criteria
• Manage, organize, prioritize, and maintain a product backlog in coordination with government product owners and software development teams
• Establish and maintain requirements traceability from initial request through development, testing, acceptance, deployment, and closure
• Create and maintain visual backlog, requirements, sprint, release, and project-status tracking tools

Required Experience:

• Bachelor’s degree with 8+ years’ experience; OR Master’s degree with 6+ years’ experience.
• Executive Briefings & Operational Synchronization: Prepare and brief daily during BUB
• Agile Product Backlog Management: liaison between IC and software development teams. Agile Management: Jira, Azure DevOps, Confluence.
• Data Analytics & Dashboard Development: Army Vantage (Palantir Foundry) and Microsoft Power BI (DAX, Power Query, Data Modeling), SQL.

Desired Qualifications:

• Knowledge of mission planning and logistics support for Aerial ISR at battalion and higher-level operational experience with various manned and unmanned intelligence collection systems 

Radiance Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.