Product Analyst, Banking Operations

About the role

Company

Federal Reserve Bank of New YorkWhen you work at the New York Fed, you have the opportunity to make an impact in our communities and across the nation. Our mission-driven, curious, and dedicated colleagues apply their diverse perspectives and unique talents to support the strength of the U.S. economy and stability of the global financial system. At the Bank, we work full-time onsite with our teams. We believe being physically together allows us to draw on our collective strengths, while recognizing that the ability to work flexibly from time to time remains important to achieving our mission.

Our Unique Work:    

The Federal Reserve Bank of NY’s (FRBNY) Markets Group mission is to implement market operations, monitor and analyze global financial market developments, execute lender of last resort operations for the Second district and collateral valuation services to the Federal Reserve System (FRS), provide infrastructure and financial services for foreign and international monetary authorities, and to provide capital market-related fiscal agency services to the U.S. Treasury. 

The Product, Strategy & Support team is responsible for collaborating with Markets leadership to support the development of business strategy, define the strategic vision for the Market Group’s technology Products and for ensuring the portfolio of initiatives aligns with and provides value to the Group’s mission and objectives. The team further ensures the delivery of functionality fully meets the needs of the users, the adoption and ongoing use of products and services maximize benefit, and the requisite support activities are reliable throughout the full product lifecycle. 

How You’ll Make an Impact as a Product Analyst, Banking Operations:  

• Collaborate with Product Owners (POs) to define and communicate a clear product vision and roadmaps with measurable outcomes
• Develop subject-matter expertise in Banking Operations products, vendors, data, tools, and associated end-to-end business processes
• Analyze operations data and develop insights that inform requirements, design, and prioritization
• Collaborate with business and technical stakeholders on requirements definition, design planning, and backlog management
• Assist POs and tooling specialists with user story development, documentation, and testing
• Support POs in managing squad ceremonies (e.g., facilitating daily scrums and analyzing squad metrics)
• Assist with communications to business and technical stakeholders, including the development of executive communications for senior stakeholders
• Promote full adoption of product features, provide training and onboarding support for new users, and provide ongoing expertise and guidance on best usage practices

The Unique Skill Sets We’re Looking For:  

• Quick learner with genuine curiosity about how systems and processes work, and an aptitude for optimizing efficiencies with emerging technologies
• Ownership mindset, with the ability to be self-directed in ambiguous problem spaces and complex or fast-moving environments
• Strong attention to detail and structured, process-oriented thinking
• Strong analytical skills, with the ability to work with operations data, identify patterns, and translate raw data into actionable insights that inform product decisions; comfort with data tools such as SQL, Excel, Tableau, or similar applications
• Comfort navigating a complex stakeholder landscape and working cross-functionally among POs and business and technology teams; diplomacy, active listening, and the ability to manage competing priorities
• Ability to tailor communication style between technical and business audiences

• Prior experience working in Agile/Scrum delivery settings is a plus
• Prior experience in Banking Operations (payments, securities processing, SWIFT messaging, or transaction monitoring) is a plus

Other Things to Know:   

Salary Range NY: $125000 - $145000 / year  

Salary Range Richmond, VA: $104000-120000 / year

We believe in transparency at the New York Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.    

How We’ll Support You:  

Our programs and benefits are designed to support you through all your life stages: 

• Learning & Growing: Educational assistance, career development tools, and stretch opportunities 

• Supporting Your Family: Parental leave, adoption assistance, back-up dependent and elder care, college planning resources, and more 

• Managing Your Health: Comprehensive insurance plans, leave policies, onsite Health & Wellness Center, and onsite Fitness Center 

• Optimizing Your Finances: Pension plan, 401(k) with generous match, financial planning resources, and subsidized public transportation program 

Our Culture is deeply grounded in our Touchstone Behaviors— By working with us, you’ll have the opportunity to develop and demonstrate your ability to Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership. These competencies shape our culture here at the Bank. They also provide a shared language for how we work together and achieve success and set clear expectations for leading with impact at every stage of your career. Learn more.    

Apply now if you’re ready to join us in strengthening the U.S. economy together. Want to consider our other opportunities? Click here to see all our open roles. 

The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules.  

We value accessibility for all candidates and are happy to discuss an accommodation or assistance. Visit our careers page for more information about requesting an accommodation during the recruiting process. 

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.  

This position requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information. Access to CSI and FOMC information is limited to U.S. citizens, lawful permanent residents, individuals who meet the definition of “protected individual” under 8 U.S.C. § 1324b(a)(3), and certain other nonimmigrants. All non-U.S. citizens authorized to access CSI and/or FOMC information must sign a declaration of intent to expeditiously become a lawful permanent resident and thereafter a U.S. citizen when eligible.  

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Project/Product Management Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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