Software Engineering Architect, PKI & Trust Services

About the role

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Every service on a global, multi-cloud platform rests on one foundation: trust. The systems that issue certificates, establish workload and AI agent identity, and protect cryptographic keys let millions of services prove their identity to one another.

As an Architect, you define the strategy and technical direction for this foundation as the industry moves to shorter certificate lifetimes, fully automated lifecycle management, and post-quantum cryptography.

This is a hands-on architecture role for a distributed-systems leader with strong security depth. You design for continuous global availability, guide the evolution of our cryptography without disrupting dependent services, and implement working systems across multiple engineering teams. Public Key Infrastructure (PKI) and key-management expertise are strong advantages, but deep distributed-systems and security judgment matter most.

What You'll Actually Be Doing

• Own the target architecture and multi-year strategy for certificate lifecycle, trust distribution, and cryptographic identity across workloads and AI agents, and lead execution through production.
• Architect highly available, globally scalable trust infrastructure with measurable Service Level Objectives (SLOs) and fleet-wide automated certificate renewal capabilities.
• Drive automation-first, cost-effective architecture focused on zero-touch lifecycle operations, zero-downtime migrations, and data-driven build-versus-buy decisions.
• Establish architectural and security standards for the interfaces between the trust platform and dependent infrastructure, and guide teams through complex design trade-offs.
• Stay hands-on by prototyping, writing critical-path code, and validating architecture in live systems.
• Present investment and architecture proposals to senior leadership, mentor engineering leads, and scale technical expertise across the organization.

You're Our Person If

• You have 12+ years of experience designing and operating large-scale distributed systems or infrastructure services, with a proven track record of driving multi-team technical strategy into production.
• You have deep expertise in distributed-systems architecture, reliability, and performance at scale.
• You have hands-on experience operating mission-critical, highly available services on public cloud platforms such as Amazon Web Services (AWS) or Google Cloud Platform (GCP), including Kubernetes and service mesh.
• You have security domain experience in identity and authorization, applied cryptography, or infrastructure security.
• You have working knowledge of PKI, X.509 certificates, mutual Transport Layer Security (mTLS), and key management.
• You have proven leadership in aligning cross-organizational initiatives without direct authority.
• You have strong communication skills, with a track record of authoring adopted architecture proposals and presenting effectively to both engineers and executives.
• You bring a demonstrated, genuine AI-first approach to engineering, using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
• You have experience using AI tools (for example, Claude Code, GitHub Copilot, Codex, or Cursor) in development workflows.
• You hold a related technical degree.

Even Better If

• You have built or operated certificate, identity, or key-management services at scale.
• You are familiar with workload identity standards (for example, Secure Production Identity Framework for Everyone (SPIFFE)) and short-lived credentials.
• You know post-quantum cryptography (PQC) standards, such as Module-Lattice-Based Key-Encapsulation Mechanism (ML-KEM), Module-Lattice-Based Digital Signature Algorithm (ML-DSA), and hybrid key exchange in TLS 1.3, as well as emerging approaches like Merkle Tree Certificates and crypto-agility design principles.
• You have contributed to technical standards bodies (for example, the Internet Engineering Task Force (IETF), the CA/Browser Forum, or the National Institute of Standards and Technology (NIST)) or to major open-source projects.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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